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Reporting a Power Outage

When an outage occurs, crews and staff work hard to restore power quickly and safely.  Prior to reporting a power outage, check to be sure the outage was not caused by a blown fuse or tripped circuit breaker.  If you determine you are experiencing an outage, please call MEC's outage number, 800-752-5935.

Provide the following:

  • Your name, address and phone number
  • The name listed on the electric bill
  • Your meter number
  • Whether or not you heard or saw anything that may have caused the outage (such as a tree falling on the line)


If you call and get a busy signal, others may also be without power.  Be assured that employees are working as quickly as possible answering phones and dispatching crews. 

PLEASE NOTE:  If an outage is reported and it is determined not to be an MEC-related issue (example: A flipped breaker), you may be billed for a service call.  

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